AK
Adrian K

1 reviews | Active since Oct 2021

12 Jan 2022, 18:29

Excellent support and customer service

I am a frequent buyer on this site. The service has always been professional and quick. I have had two issues. The first was an incorrect item being shipped. It later turned out they didn’t have the correct item but sent me something similar for free. The second issue was a missing item in my last order. It obviously was just missed during the packing of my items. I contacted Bike Addict and it was sorted out and shipped the next day. Ideally these things should not have happened but the way the problem was rectified was superb. Adrian

0
Replies (1)
Bike Addict
Bike Addict's reply17 Jan 2022, 09:33
Official
Thank you for the support Ardrian.