Dropped me badly before Munga

Bike Addict’s service dropped me badly ahead of the Munga. Ordered Ciovita bibs from them for the race, they were problematic, warranty approved, and weeks later and lots of phone calls and lengthy emails from Usaamah assuring me of best effort to get the warranty sorted ahead of my race, they couldn’t even get their courier to collect the bibs from me. Now: silence. They just plain ignore me now. Still sitting with these bibs. Close on R4k later. Now I sit at the start of the race with old bib shorts.