Still no response from previous complaint waiting 4 weeks for an answer

<p>As a sales person, I work with clients every day of my life and for the first time in my life I cursed someone (like a pirate) while trying to sort out a problem and I have to say after 13 years of buying BIG BOY and referring every person interested in buying a s******. I WILL NEVER IN MY LIFE BUY FROM THEM AGAIN!!! I mean if you buy a brand new s****** and it breaks 3 times in the first 3 months you have it, any business with a sense of humanity or respect for a client would say you know what maybe its a problem give the client a replacement but no... I have to scream and beg just for them to take a thorough look to see if it is a faulty s****** and then I have to pay for an assessment. WHERE IN YOUR FREAKEN LIFE???? So if you have to work with BIG BOY HEAD OFFICE don't even waste your time! They have no sense of customer service or in that case customer satisfaction!!</p>