NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Big Boy Scooters
How is Big Boy Scooters rated on Hellopeter?
Hellopeter has tracked Big Boy Scooters across 118 reviews. Big Boy Scooters hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Big Boy Scooters? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2025
******
Big boy Scooters Boksburg please refund me my R10 000 deposit, They don't want to give me back my money, I just can't donate to you with R10 00 stop being ****** and pay me before I get your account frozen.
1 reviews | Active since Jan 2020
Outstanding Service
I would highly recommend Ultimate Bikes in Boksburg. Their service is outstanding, and the team consistently goes above and beyond to assist their customers. Whenever I take my bike in for a service, they always find a way to help and ensure that everything is completed to a high standard. What stands out most is their commitment to customer satisfaction. They genuinely care about their clients and make every effort to provide excellent service and support. A special thank you to Brendon and his team for their professionalism, dedication, and exceptional customer service. Keep up the great work!
1 reviews | Active since Jan 2020
Outstanding Service
I would highly recommend Ultimate Bikes in Boksburg. Their service is outstanding, and the team consistently goes above and beyond to assist their customers. Whenever I take my bike in for a service, they always find a way to help and ensure that everything is completed to a high standard. What stands out most is their commitment to customer satisfaction. They genuinely care about their clients and make every effort to provide excellent service and support. A special thank you to Brendon and his team for their professionalism, dedication, and exceptional customer service. Keep up the great work!
1 reviews | Active since May 2026
DON'T LAY BUY FROM BIG BOY GOODWOOD
PLEASE DO NOT CONSIDER LAY BUY FROM BIG BOY GOODWOOD!! I had a disastrous/ worse experience with Bigboy Goodwood. I had taken out a payment plan (Lay Buy) for a motorcycle, which had been approved. A few months later, I encountered financial difficulties and decided to cancel my purchase. I was then informed that a 20% penalty would be deducted from the 10,000 rand already paid. Stunned, I went home without canceling my order. The next day, in despair, I returned to the store. The salesman, Hilton, gave me good news: I would receive a full refund. But on the day of the refund, I only received 8,000 rand. I confronted him, even explaining that the law does not allow a deduction exceeding 1%. To get rid of me, he promised to report the matter to his superior. Since then, I have heard nothing from them. If the superior refuses to contact me, I will not hesitate to take legal action. ---‐-------‐------------------- Update 1: Following my review on their Google account, Hilton contacted me the next day asking me to delete it, claiming it threatened his job, etc. He stated that he had discussed the situation with his Boss and that the payment would be processed on Saturday, May 23. To date, I have still received nothing. He added that they could apply cancellation fees of up to 50%, implying that I was lucky to have only paid 20% (Lay Buy). It is important to note that no contract was signed, when I opted for the installment payment plan, I was not even aware of these cancellation fees. I had previously contacted Big Boy's head office for more information. I was asked two questions: 1. Did you sign a contract with them? 2. Were you aware of the cancellation fees? I had no answers to these questions, because everything had been done informally, without a contract specifying the cancellation conditions.
1 reviews | Active since May 2026
DON'T LAY BUY FROM BIG BOY GOODWOOD
PLEASE DO NOT CONSIDER LAY BUY FROM BIG BOY GOODWOOD!! I had a disastrous/ worse experience with Bigboy Goodwood. I had taken out a payment plan (Lay Buy) for a motorcycle, which had been approved. A few months later, I encountered financial difficulties and decided to cancel my purchase. I was then informed that a 20% penalty would be deducted from the 10,000 rand already paid. Stunned, I went home without canceling my order. The next day, in despair, I returned to the store. The salesman, Hilton, gave me good news: I would receive a full refund. But on the day of the refund, I only received 8,000 rand. I confronted him, even explaining that the law does not allow a deduction exceeding 1%. To get rid of me, he promised to report the matter to his superior. Since then, I have heard nothing from them. If the superior refuses to contact me, I will not hesitate to take legal action. ---‐-------‐------------------- Update 1: Following my review on their Google account, Hilton contacted me the next day asking me to delete it, claiming it threatened his job, etc. He stated that he had discussed the situation with his Boss and that the payment would be processed on Saturday, May 23. To date, I have still received nothing. He added that they could apply cancellation fees of up to 50%, implying that I was lucky to have only paid 20% (Lay Buy). It is important to note that no contract was signed, when I opted for the installment payment plan, I was not even aware of these cancellation fees. I had previously contacted Big Boy's head office for more information. I was asked two questions: 1. Did you sign a contract with them? 2. Were you aware of the cancellation fees? I had no answers to these questions, because everything had been done informally, without a contract specifying the cancellation conditions.
1 reviews | Active since Apr 2026
Poor Service
I purchased a motorbike at Roodepoort Bigboy branch on the 7th of March 2026 up until today l have not received the bike l have been asking for an update 😕 no luck and they are so rude l went and asked for a refund on the 18th of April 2026 still no money in the bank after they had said in 24hrs money will be paid back into my account.l am out of options and they are not responding to me
1 reviews | Active since Apr 2026
Poor Service
I purchased a motorbike at Roodepoort Bigboy branch on the 7th of March 2026 up until today l have not received the bike l have been asking for an update 😕 no luck and they are so rude l went and asked for a refund on the 18th of April 2026 still no money in the bank after they had said in 24hrs money will be paid back into my account.l am out of options and they are not responding to me
1 reviews | Active since Feb 2020
Big Boy Scooters, Worst "Investment" Ever!
I bought a secondhand Big Boy JNR 90 from Big Boy Scooters, Harvey Road in Bloemfontein. The bike has been more broken than running, from magneto issues to battery to etc. Over December 2025 (23rd to be specific), my 9 year old took the bike down the road after standing for 3 weeks because of a battery issue. 5 minutes in, the front sprocket broke in half - ok, this is a "running repair" issue. I spoke to Big Boy Bloemfontein just after New Years (Jan 2026) to please order 4 items: 1. Front Mudguard - It broke in December 2025 2. New Front Sprocket 3. New Chain (I understand you replace both sprockets and chain if one of the items break) 4. New Back Sprocket It has now been over 3 months, according to Big Boy Bloemfontein (Harvey Road), the spares are just not forthcoming. I am fairly fed up at this point, my 9 year old are disappointed every week when we follow up and there still is NO SPARES! Stay away from Big Boy, terrible investment, no after sales support!
1 reviews | Active since Feb 2020
Big Boy Scooters, Worst "Investment" Ever!
I bought a secondhand Big Boy JNR 90 from Big Boy Scooters, Harvey Road in Bloemfontein. The bike has been more broken than running, from magneto issues to battery to etc. Over December 2025 (23rd to be specific), my 9 year old took the bike down the road after standing for 3 weeks because of a battery issue. 5 minutes in, the front sprocket broke in half - ok, this is a "running repair" issue. I spoke to Big Boy Bloemfontein just after New Years (Jan 2026) to please order 4 items: 1. Front Mudguard - It broke in December 2025 2. New Front Sprocket 3. New Chain (I understand you replace both sprockets and chain if one of the items break) 4. New Back Sprocket It has now been over 3 months, according to Big Boy Bloemfontein (Harvey Road), the spares are just not forthcoming. I am fairly fed up at this point, my 9 year old are disappointed every week when we follow up and there still is NO SPARES! Stay away from Big Boy, terrible investment, no after sales support!
1 reviews | Active since Jan 2026
Big boy Crossover150x
Bought a Big Boy Crossover 150x in October 2025,3 months later the bike has been giving problems every single month, some mornings the bike would refuse to start {keep in mind the scooter had less then 1000kms at the time} then the scooter would also make rattling noises when accelerating.Now the scooter has just over 2000kms and there's a knocking noise coming from the engine.Do yourself a favor and buy a more reputable brand,Sym,Honda,Suzuki etc.
1 reviews | Active since Jan 2026
Big boy Crossover150x
Bought a Big Boy Crossover 150x in October 2025,3 months later the bike has been giving problems every single month, some mornings the bike would refuse to start {keep in mind the scooter had less then 1000kms at the time} then the scooter would also make rattling noises when accelerating.Now the scooter has just over 2000kms and there's a knocking noise coming from the engine.Do yourself a favor and buy a more reputable brand,Sym,Honda,Suzuki etc.