1 reviews | Active since Sept 2016
Staff ineptitude results in Quote being Doubled
<p>I called the Big Boy branch in Fourways two weeks ago to enquire about a set of foot pegs for a TSR 250.</p> <p> </p> <p>I was transferred to the spares department where I was assited by the Spares Manager, who told me that he had plenty of foot pegs in stock and that I should come in store to see which one's I wanted.</p> <p> </p> <p>At the time I was quoted R 300 for a set of replacement foot pegs.</p> <p> </p> <p>As such I visited the store a week later, the sales assistant then brought out two "right hand" foot pegs - the bar coded price tag on the foot peg was R 120 each.</p> <p> </p> <p>As I wanted a set, i provide them with my contact details, and was informed that they would be instore by Wednesday, and that they would contact me when they arrived.</p> <p> </p> <p>Friday now, and I called them to see what had happened to my order ?</p> <p> </p> <p>Apparently only arrived today which is why they did not contact me sooner ...</p> <p> </p> <p>All of a sudden the price per foot peg has now doubled to R 250 each ?</p> <p> </p> <p>The excuse being that Head Office did not have any stock and that they had to outsource the product in question.</p> <p> </p> <p>I will never do business with Big Boy Fourways </p> <p> </p>
