Pathetic

Big Boy Goodwood: I’ve paid a deposit and ordered a rim on 10 August 2023. Phoned numerous times to find out what is happening and when I should pay the difference and collect. But no one ever came back to me. When finally deciding to visit the branch on 01 October after NO communication what so ever I was told they do not stock these rims. It took them two months!!! Their excuse was they didn’t have my number, what nonsense when my number is on the invoice they supp**** me. Why could they not give me call and just tell me that, absolutely pathetic! On the 1st they told me they will refund me the deposit amount I paid, I’ve sent my banking details two weeks ago already and I’m still waiting. I have to keep following up and then I don’t get any response. Ridiculous!!! I think it’s just fair to say that since I've had to wait almost 2 months where I myself had to go in to find out that this rim can’t be supp**** to me that it will be common decency to actually refund me my money without any hassles. Absolutely pathetic and rather shocking service from Big Boy. I will never waste my time with them again and you shouldn't either.