NEVER BUY A BIGBOY MOTORCYCLE FROM BIGBOY WEST RAND RANDFONTIEN

To Whom it may concern

I write to you with huge regret and great disappointment

Good Day my name is Amier I Bought a brand new BigBoy Superlight from BIGBOY RANDFONTIEN WEST RAND......!!!!! CASH I have had the bike for less than six months and I had two breakdowns with the bike every time I had to cough out money. for collection parts and labour 1.Chain broke. 2.fuel system had to be cleaned the bike also had been for two services during that period of time i asked Jeff from the dealer why is this happening i cant be spending money all the time i need a reliable commuter that's why i purchased the bike the answer I got from the dealer ITS WEAR AND TEAR I then asked him would you recommend a Bigboy superlight he rep**** LOOK IT HASn't BEEN AROUND FOR TOO LONG TO SAY IT'S GOOD OR BAD but when it was time to take my money then it was the best bike I am truly disappointed in Bigboy as a company and as a brand I am at a point where I'm GATFOL i took my hard earned money thinking im going to invest in something reliable the chain also hit the side engine cover and made a hole oil was pouring out the dealer glued it now i must worry and keep checking if the oil is leaking i mean im not a mechanic but its common sense its not rocket since I mean at high rpm when the engine is hot that will open up again that's not clever doesn't my warranty cover a new part also when the chain was done they never replaced the rubber on the front wheel nut and when my fuel system was cleaned they removed the seat cover and when they replaced it they put two different nuts on either side small things i noticed but its my bike and my money and i am the client you dont do things like that poor workmanship . When the bike was delivered on the day of purchase they forgot to bring my helmet i had to follow them all the way from Constantia Kloof to Randfontien with my car my petrol then when i got there they didn't have my size they thought they had then i was given a loaned helmet during Covid ( RISK ) it went for the first service they had no service book for me i got it five months later im not prioritised as a customer clearly after the service my entire experience has been a nightmare i will be going to all social media platform and local newspapers to let everyone out there know about my experience i will pursue this matter through all channels