DONT EVER SUPPORT THESE PEOPLE

To sum up, Big Boy offers the worst service ever. My brand new bikes gearbox (5th gear) started slipping 3 days after i took delivery. Ive been in contact with their head office, the regional manager of Western Cape and SAM, all of which are completely hopeless. I have email evidence of everything that was said to me, and i am still accused of lying. They refused to replace my bike, they refused to give my money back, instead i was offered repair, which i had to accept. The regional manager doesnt even bother to step in. My bike is standing at the dealer for 8days now, without it even being seen to. They dont care about their customer. Parts have not even been ordered as yet. Dont even get me started on their mechanic. Take my advice, rather buy Motomia or anything other than Big Boy. Flip, rather use public transport. I guarantee it will be less painful than dealing with this brand. To Big Boy, you have caused me much inconvenience, and alot of uncalled for BS. You suck. I will bad mouth you everywhere i go.