Big sky intercity coaches that cancel there last 2 bus.

Wednesday 14 Match 2024. I booked at checkers hyper money mark. Bus ticket from midrand to Bloemfontein. It was book at 19h35. From midrand.

When arrived at 18h00 at midrand. The bookings office informed me bus already left 17h00.

I ask why.

I se they dit trai call me. And send a sms.

Yes i was called but time called i was busy with driver test. There cant answer the phone it where switch of the phone. 021 nr

At 10h23. The phone was swich of.

After time note someone called.

Think is insurance people that wanted sold something.

At midrand bookings the book next morning bus. 09h15.

The issues is intercape dont care aboit clint of bus.

1. Manger dont cancel a bus service.

If there issue with a bus replace it with other bus

2. Your office must call clint intil they answer.

On clint service call me.

They tel me must answer the phone. Even when do driver test ( ***) there big f problem with complain department sort them out.

Bay the way clint alwys right

Your people do not respond right way

Completely the wrong way.

The wrong way is that clint must answer the phone even when can not ***.

2. If clint complain company give free ticket.

3. Clint must spend money get back to centurion

4. And next dae back to midrand.

Witch your people cause

Your mangers. That cancel the 2 laat bus.

My point is company cant do what they wanted and cancel how they wanted. Any bus

Unless the clint confirm that received msg.

Latter