Bad/poor Bus!!

Horrible,****roaches everywhere.heater was on till we reached cpt driver so rude and unprofessional.we were advised aircon ain’t working and to make use of smelly toilet and stopped only once for 10minutes break.in an 18hr drive?ridiculous .The price is so high you would be so sure that’s its 5 star definitely not worth it.62 seater with no aircon and heater throughout the ride . NEVER AGAIN !!