1 reviews | Active since Jul 2015
Un-authorised Billing
I realised today that for the last 4 months Big Fish Games have been deducting a monthly fee from my account, while I did NOT subscribe to the site. I only bought 1 game as a once-off.<br> <br> I have now unsubscribed and one of the options when indicating why you want to unsubscribe is \I didn't know I subscribed when I bought a game"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;454355;899;14;2;0;1;0;0;2;NULL;NULL;NULL;15/07/06 0:00;15/07/06 18:42;Account closed with no notice;;;;On Sunday i went in to town 30km from me to buy a few things at exact. I was treated like a crimal and I was ask if i stole the card. The card was blocked. Long story short i went to Foschini and they also called head office. They told me that there is a system error and they will call me the next day. Today a lady called and informed me they were told on Friday to block some peoples cards as there was an error made, they gave to much credit too some people and so they need to solve the problem. She said they gave me a credit of about R6600.. but that is not true my credit was only R5400 when i got my card. They give out credit left right and center, even if people can not aford it. They did not think to inform their customers about the problem they were having and that their cards will be blocked till the problem was solved. This was a humiliating experience. And a sorry will not do, because how can a company provide credit and then say \sorry we gave you to much\"". What would've happened if I used all the credit on the day I received the card? They will tell you to pay every scent back"
