NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Renault Germiston - Bidvest McCarthy
How is Renault Germiston - Bidvest McCarthy rated on Hellopeter?
Hellopeter has tracked Renault Germiston - Bidvest McCarthy across 11 reviews. Renault Germiston - Bidvest McCarthy hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Renault Germiston - Bidvest McCarthy? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Car Service
I took my car for service on the 11th and I was told that my brake pads were so finished that I had to replace my whole disc because it was damaged. I'm just sad I can't attach a picture of the actual brake pads that they claimed were finished. They were not even half way finished. I was quoted for R6.5 for the whole thing at Renault.
1 reviews | Active since Sept 2026
Car Service
I took my car for service on the 11th and I was told that my brake pads were so finished that I had to replace my whole disc because it was damaged. I'm just sad I can't attach a picture of the actual brake pads that they claimed were finished. They were not even half way finished. I was quoted for R6.5 for the whole thing at Renault.
1 reviews | Active since Feb 2024
Car service booking
The poor service I received yesterday when I went to book for my mom's car for service. My mom is old on Monday she called and was on hold for more than 10 minutes. I decided to go in person the lady who was assisting me was rude. Doesn't Renault have the facility to check if the vehicle is still under service or maintanance plan instead she said she won't check for me
1 reviews | Active since Feb 2024
Car service booking
The poor service I received yesterday when I went to book for my mom's car for service. My mom is old on Monday she called and was on hold for more than 10 minutes. I decided to go in person the lady who was assisting me was rude. Doesn't Renault have the facility to check if the vehicle is still under service or maintanance plan instead she said she won't check for me
1 reviews | Active since Dec 2023
Appreciation for Excellent Service
On 31 December 2025 at 07:21, I experienced a fault with my car on my way to work. I immediately contacted Renault Germiston for assistance, and Nonty advised that I bring the car in before 09:00 as they were closing early for the day. I rushed to the Germiston Service Centre, and upon arrival, Nonty ensured that my car was attended to promptly by a technician for diagnosis. She kindly asked me to wait while the diagnostic process was completed and directed me to the waiting area. While waiting, I logged into my laptop to continue working. Shortly after, Cynthia approached and, upon learning that I was waiting for my car, graciously offered me an office space to work comfortably. I truly appreciate the exceptional level of service provided by the team today—I felt like a VIP! A big thank you to Nonty and Cynthia for going above and beyond.
1 reviews | Active since Dec 2023
Appreciation for Excellent Service
On 31 December 2025 at 07:21, I experienced a fault with my car on my way to work. I immediately contacted Renault Germiston for assistance, and Nonty advised that I bring the car in before 09:00 as they were closing early for the day. I rushed to the Germiston Service Centre, and upon arrival, Nonty ensured that my car was attended to promptly by a technician for diagnosis. She kindly asked me to wait while the diagnostic process was completed and directed me to the waiting area. While waiting, I logged into my laptop to continue working. Shortly after, Cynthia approached and, upon learning that I was waiting for my car, graciously offered me an office space to work comfortably. I truly appreciate the exceptional level of service provided by the team today—I felt like a VIP! A big thank you to Nonty and Cynthia for going above and beyond.
1 reviews | Active since Nov 2019
Still Super Excited after 15k km mark
I am so blown away and impressed with the impeccable service from the Bidvest McCarthy Renault team in Germiston. I bought my Renault Triber brand new in the beginning of this year(dream come true). I was about to reach the 15k mileage mark and called yesterday to book a service. Firstly my sales rep Lerato did not hesitate sharing the correct numbers and person for the service department. Nthabileng from the service centre further blew me away from the outset until their courteous and most efficient driver picked me up to collect my vehicle today. It is so wonderful to know that great customer service still exists and my Triber drove home proudly as zippy and zesty as the first day I bought it. I was made to feel so excited about my vehicle even after 15k km's. Would recommend to anyone. Excellent service.
1 reviews | Active since Nov 2019
Still Super Excited after 15k km mark
I am so blown away and impressed with the impeccable service from the Bidvest McCarthy Renault team in Germiston. I bought my Renault Triber brand new in the beginning of this year(dream come true). I was about to reach the 15k mileage mark and called yesterday to book a service. Firstly my sales rep Lerato did not hesitate sharing the correct numbers and person for the service department. Nthabileng from the service centre further blew me away from the outset until their courteous and most efficient driver picked me up to collect my vehicle today. It is so wonderful to know that great customer service still exists and my Triber drove home proudly as zippy and zesty as the first day I bought it. I was made to feel so excited about my vehicle even after 15k km's. Would recommend to anyone. Excellent service.
1 reviews | Active since Feb 2020
Bad service
I took my Nissan Qashqai to Bidvest McCarthy Germiston for major service on the 15th of December 2025 and their technician failed to switch off the engine light so he and service lady advised me to bring the vehicle back on the 17th of December for finalization of his work and indeed I did that and upon my collection of the car(17th December) the service lady called to inform me that the car is ready for collection and take that we quoted you again for putting a chemical in your car for regeneration however I was quoted the same regeneration on major service, so when I asked why am I being quoted twice for same thing and yet again why you put a chemical that you can't even disclose the name of into my car without my concern then heated arguments started with their Principal manager and he said they won't release my car without that additional payment so I paid that extra amount of R800 to release my car.I logged the case with Nissan South Africa for further action.
1 reviews | Active since Feb 2020
Bad service
I took my Nissan Qashqai to Bidvest McCarthy Germiston for major service on the 15th of December 2025 and their technician failed to switch off the engine light so he and service lady advised me to bring the vehicle back on the 17th of December for finalization of his work and indeed I did that and upon my collection of the car(17th December) the service lady called to inform me that the car is ready for collection and take that we quoted you again for putting a chemical in your car for regeneration however I was quoted the same regeneration on major service, so when I asked why am I being quoted twice for same thing and yet again why you put a chemical that you can't even disclose the name of into my car without my concern then heated arguments started with their Principal manager and he said they won't release my car without that additional payment so I paid that extra amount of R800 to release my car.I logged the case with Nissan South Africa for further action.