Impossible to book a service

I am writing to bring to your attention an issue that I have encountered while attempting to book a service through your company's website. Despite my efforts to utilize the phone number listed on the website ***), I have been unable to connect with your representatives as the line either rings endlessly or does not work at all. Additionally, I have encountered significant delays when attempting to use the online booking system, with the Service and Date Selection section failing to offer any options for conducting a booking.

I have attempted to access the online booking system using both my laptop and mobile phone, but the issue persists. As a customer, I am extremely disappointed by this experience, as I had hoped to utilize your company's services for my needs. I would appreciate it if you could investigate this matter and resolve the issue as soon as possible, so that I may proceed with booking the desired service. I look forward to your prompt response.