Unable to cancel Bidtrack subscription

Item: BidTrack
Rating: 1
Author: Benni T

After several calls to the call center and emailing Bidtrack, I am still unable to cancel the tracker for a car I sold 2 months ago.

I highly do not recommend using their services!

Helpful (0)

Replies (1)

BidTrack's replyOfficial

01 Apr 2026, 10:20

Dear Mr Tshiowa

Thank you for bringing this to our attention, and we sincerely apologise for the frustration you have experienced.

Upon investigation, we noted that your previous correspondence was unfortunately sent to an incorrect email address, which resulted in us not receiving your cancellation request.

We have since made contact with you directly and are assisting in processing your request as a priority.

We appreciate your patience and the opportunity to resolve this matter. Should you require any further assistance, please do not hesitate to reach out to us.

Kind Regards
Bidtrack

BidTrack's reply01 Apr 2026, 10:20

Official

Dear Mr Tshiowa

Thank you for bringing this to our attention, and we sincerely apologise for the frustration you have experienced.

Upon investigation, we noted that your previous correspondence was unfortunately sent to an incorrect email address, which resulted in us not receiving your cancellation request.

We have since made contact with you directly and are assisting in processing your request as a priority.

We appreciate your patience and the opportunity to resolve this matter. Should you require any further assistance, please do not hesitate to reach out to us.

Kind Regards
Bidtrack