1 reviews | Active since Apr 2012
BIDTRACK TOP SERVICES
I have to share how amazing and professional Bitrack is. Firstly during the covid19 lock down. They were sympathetic of our situation and handled my payment break like heros. I still got my test signals and I even got called when my system was not connecting. Secondly, they called me to tell me my backup device was not sending signals. The very next day I had a call from their service provider who came to my house and replaced the unit in record time. Thirdly, when it comes to customer service, monitoring and tracking they are on top of their game. Every month I get my test signal sms, I get a call when the device does not connect, i get calls and sms's when my car stand for 3 days to tell me to start my car, i get calls when I come close to borders and when I am far out of my normal area. When I park lock my vehicle from my app and forget to deactivate it. They call in under a minute to see if I am okay. Guy's no joke this has happened a few times and every time I have received a call. When they can't get a hold of me they don't just leave it. They sms my back up number and call my alternative number until they are sure all is in order. Well done guys. I would recommend Bidtrack to anyone.
