HH
Henriette H
1 reviews | Active since Dec 2024
02 Dec 2024, 15:17
Bad Accounting System
Very Bad Service, debit orders keep going off with ridiculous amounts. This has been going on since July, just cannot get this sorted. VERY VERY BAD, the day that I will be needing them will end up like their accounts dept, And I can just never speak to a senior person. Been phoning them every month and nothing gets done.
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BidTrack's replyOfficial
17 Jun 2025, 15:46Dear Mrs Horn
Thank you for your feedback and for bringing your concerns to our attention.
We sincerely apologise for the frustration you experienced with your account and the repeated billing issues since July. We are pleased to confirm that your account has now been fully resolved, and all necessary adjustments have been made. We truly regret the inconvenience caused and are actively working to improve both our systems and internal response times to avoid similar experiences in future. Regards
Thank you for your feedback and for bringing your concerns to our attention.
We sincerely apologise for the frustration you experienced with your account and the repeated billing issues since July. We are pleased to confirm that your account has now been fully resolved, and all necessary adjustments have been made. We truly regret the inconvenience caused and are actively working to improve both our systems and internal response times to avoid similar experiences in future. Regards
BidTrack's reply17 Jun 2025, 15:46
Official
Dear Mrs Horn
Thank you for your feedback and for bringing your concerns to our attention.
We sincerely apologise for the frustration you experienced with your account and the repeated billing issues since July. We are pleased to confirm that your account has now been fully resolved, and all necessary adjustments have been made. We truly regret the inconvenience caused and are actively working to improve both our systems and internal response times to avoid similar experiences in future. Regards
Thank you for your feedback and for bringing your concerns to our attention.
We sincerely apologise for the frustration you experienced with your account and the repeated billing issues since July. We are pleased to confirm that your account has now been fully resolved, and all necessary adjustments have been made. We truly regret the inconvenience caused and are actively working to improve both our systems and internal response times to avoid similar experiences in future. Regards