4 year long and still no Joy

For the past 4 years, I have been consistently trying to have my contact information removed from your system. Despite repeated attempts, every time I receive an SMS stating the location of the car - usually in the early morning - I am inundated with calls and messages. As mentioned previously, this vehicle was a fleet car that was returned to Toyota and I am no longer involved with it. Additionally, I am no longer employed by the company that utilized this car as a courtesy vehicle. It is possible that the car has been sold or disposed of in some way.

However, today on 21/12/2023, when I received yet another message, I called once again. Not only did this take up my valuable time and airtime, but I was told to wait while attempting to explain my situation. In the middle of my sentence, I was interrupted and told to hold as the representative took another call. They then resumed our conversation and informed me that there are certain procedures that must be followed. Eventually, they instructed me to "get to the point". As someone who works in customer service myself, it is disheartening to receive such treatment.

I regret having to leave this negative review but it is necessary for others to be aware of these issues and for appropriate action to be taken swiftly.