NV
N V
1 reviews | Active since Apr 2013
01 Apr 2015, 20:03
Wrongful billing charge
Game of spitefulness at play.<br> I was not in regular contact with the seller due to family tragedy.<br> 1* My account was disabled after 2 days of not contacting the seller.<br> Since my account was disabled I was obviously unable<br> to access it. <br> 2 *Via email I was informed the payment made, <br> was by \mistake"WHICH IT WAS NOT and reversed <br> along with bob's charges 3* WHICH IT WAS NOT. <br> I was told to contact community watch<br> (in whom I have ABSOLUTELY NO FAITH at this point!!! )<br> 4* I informed both billing and <br> community watch no sale went through"
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bidorbuy's replyOfficial
07 Apr 2015, 18:25Hello kr3m3,
Thank you for your post .
Your selling ability was temporarily suspended due to you not fulfilling your end of the transaction and the subsequent lack of communication with both the buyer and bidorbuy . You still had access to your account view your order details as well as the buyers details .
A decision was taken to reverse the buyers payment when it became clear you were not going to conclude the deal despite numerous mails to you .
When you did eventually make contact with us , you were informed of the process to follow which you did not , we therefore charged the success fees as per the selling agreement .
Kind regards
Reatile
Thank you for your post .
Your selling ability was temporarily suspended due to you not fulfilling your end of the transaction and the subsequent lack of communication with both the buyer and bidorbuy . You still had access to your account view your order details as well as the buyers details .
A decision was taken to reverse the buyers payment when it became clear you were not going to conclude the deal despite numerous mails to you .
When you did eventually make contact with us , you were informed of the process to follow which you did not , we therefore charged the success fees as per the selling agreement .
Kind regards
Reatile
Best regards,
bidorbuy's reply07 Apr 2015, 18:25
Official
Hello kr3m3,
Thank you for your post .
Your selling ability was temporarily suspended due to you not fulfilling your end of the transaction and the subsequent lack of communication with both the buyer and bidorbuy . You still had access to your account view your order details as well as the buyers details .
A decision was taken to reverse the buyers payment when it became clear you were not going to conclude the deal despite numerous mails to you .
When you did eventually make contact with us , you were informed of the process to follow which you did not , we therefore charged the success fees as per the selling agreement .
Kind regards
Reatile
Thank you for your post .
Your selling ability was temporarily suspended due to you not fulfilling your end of the transaction and the subsequent lack of communication with both the buyer and bidorbuy . You still had access to your account view your order details as well as the buyers details .
A decision was taken to reverse the buyers payment when it became clear you were not going to conclude the deal despite numerous mails to you .
When you did eventually make contact with us , you were informed of the process to follow which you did not , we therefore charged the success fees as per the selling agreement .
Kind regards
Reatile
Best regards,