Techdeals Incomple units sold sy bid Or by supplier and don't want to exchange or refund see communication it was a gift still seal on opening it we discovered it was not complete

bidorbuy Hi Thessa Wright Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

Ticket ID: QCX-***7 Subject: Goods not complete Department: Customer Services Type: Issue Status: Awaiting Staff Reply Priority: Normal

You can check the status of or update this ticket online at: https://support.bidorbuy.co.za

/Tickets/Ticket/View/QCX-***7

Kind regards,

bidorbuy.co.za

Ticket summary:

Thessa Wright:

HiWe bought this and dit not open it to check in on arrival. We gave this out yesterday to someone for a Christmas gift and it don't have a back cover so it's incomplete and can not be wear. Photos attached Latest News:

1. Customer Service Festive Season Times 2. Customer Service Hours Freedom Day & Workers Day!

Helpdesk: https://support.bidorbuy.co.za

Buyer Protection Programme We’ve got your back. The bidorbuy Buyer Protection Programme makes shopping on bidorbuy worry-free. Learn more here. Need help? Have feedback? Please email us or call us on ***. Copyright © 2019 bidorbuy.co.za All rights reserved.

This was a Christmas gift that we gave to kids we only see them when they came down to us when they open it up we come a cross that is not working so if you don't want to refund me or exchange the good I will post all over your site that you sell broken units and don't want to replace them Hide quoted text

On Wed, 23 Dec 2020, 11:30 pm Tech Deals <***> wrote: Good day Hope you are well

This product was purchased on the 12th of October 2020 We check every single product before sending them out to our clients. The client is only informing us about this after 2 months of the purchase. Unfortunately we will not be able to help in a situation like this. Our product comes with a warranty and if this product was incomplete we should have been told at the time of purchase.

Kind regards Tech deals

On Wed, 23 Dec 2020 at 19:52, Thessa Wright <***> wrote: Hi It's with me only 1 not working as it does not have a back cover

On Wed, 23 Dec 2020, 1:53 pm hello <***> wrote: bidorbuy Goods not complete Good day Thessa

Thank you for the email.

Order: ***4

Please inform me who has the watches now and also are both faulty or only one ?

Awaiting your response.

Kind Regards,

Morne van Zyl

E: *** T: ***

Ticket Details Ticket ID: QCX-***7 Department: Customer Services Type: Issue Status: Awaiting User Reply Priority: High Helpdesk: https://support.bidorbuy.co.za

Buyer Protection Programme We’ve got your back. The bidorbuy Buyer Protection Programme makes shopping on bidorbuy worry-free. Learn more here. Need help? Have feedback? Please email us or call us on ***. Copyright © 2019 bidorbuy.co.za All rights reserved.