IC
Ivan C
1 reviews | Active since Apr 2011
24 Feb 2015, 15:08
Pathetic Customer Service
I am totally fed-up with BoB and the poor customer service, tickets aren't resolved and there's so much complication, shlep and red tape that leaves a sour taste. Different agents handle matters and it is one big circus.<br> <br> Bidorbuy, I truly think your customer service is pathetic lately. You make little effort to resolve matters.<br> <br> Now I cannot get into my account at all due to phone number registration how stupid.
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Replies (1)
bidorbuy's replyOfficial
24 Feb 2015, 15:53Hello icey100,
Thank you for your post.
This is a standard security feature to ensure the integrity of your user account .
Any personal details changes needs to be verified by replying to the OTP (One time password) we sent to you.
Should you need immediate assistance you are welcome to contact us telephonically on ***or ***, alternatively we are available on on our live chat system : http://support.bidorbuy.co.za/
Kind regards
Reatile Pinto
Thank you for your post.
This is a standard security feature to ensure the integrity of your user account .
Any personal details changes needs to be verified by replying to the OTP (One time password) we sent to you.
Should you need immediate assistance you are welcome to contact us telephonically on ***or ***, alternatively we are available on on our live chat system : http://support.bidorbuy.co.za/
Kind regards
Reatile Pinto
bidorbuy's reply24 Feb 2015, 15:53
Official
Hello icey100,
Thank you for your post.
This is a standard security feature to ensure the integrity of your user account .
Any personal details changes needs to be verified by replying to the OTP (One time password) we sent to you.
Should you need immediate assistance you are welcome to contact us telephonically on ***or ***, alternatively we are available on on our live chat system : http://support.bidorbuy.co.za/
Kind regards
Reatile Pinto
Thank you for your post.
This is a standard security feature to ensure the integrity of your user account .
Any personal details changes needs to be verified by replying to the OTP (One time password) we sent to you.
Should you need immediate assistance you are welcome to contact us telephonically on ***or ***, alternatively we are available on on our live chat system : http://support.bidorbuy.co.za/
Kind regards
Reatile Pinto