Order paid 2 months ago - items not received!

<p>I paid bidorbuy 2 months ago for 2 smart watches which I ordered from one of the advertising companies. I had contact with the company and eventually they told me that they won't be able to supply my order items and that I should claim my money back from bidorbuy. I have sent bidorbuy several e-mails, but they don't answer me!!</p>