LA
Lila A
1 reviews | Active since Mar 2015
01 Mar 2015, 18:47
MISINFO, LACK ON RESPONSE, POOR SERVICE, NO REFUND
I purchased a product on 4 Feb 2015. The description on the product info was incorrect. I cancelled the order. Despite BoB having **** to myself and the seller about having reversed the payment, i have still yet to receive a response to my numerous emails regarding this malpractice.
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Replies (1)
bidorbuy's replyOfficial
02 Mar 2015, 18:01Hello Azo_LI,
Thank you for bringing to our attention .
Your refund request was authorised and the amount was credited to your bidorbuy account . We simply overlooked communicating this to you, for this we humbly apologise.
Please follow the payout instructions in the mail sent to you so we can transfer the funds as soon as possible .
Once again, we apologise for dropping the ball .
Kind regards
Reatile Pinto
Thank you for bringing to our attention .
Your refund request was authorised and the amount was credited to your bidorbuy account . We simply overlooked communicating this to you, for this we humbly apologise.
Please follow the payout instructions in the mail sent to you so we can transfer the funds as soon as possible .
Once again, we apologise for dropping the ball .
Kind regards
Reatile Pinto
bidorbuy's reply02 Mar 2015, 18:01
Official
Hello Azo_LI,
Thank you for bringing to our attention .
Your refund request was authorised and the amount was credited to your bidorbuy account . We simply overlooked communicating this to you, for this we humbly apologise.
Please follow the payout instructions in the mail sent to you so we can transfer the funds as soon as possible .
Once again, we apologise for dropping the ball .
Kind regards
Reatile Pinto
Thank you for bringing to our attention .
Your refund request was authorised and the amount was credited to your bidorbuy account . We simply overlooked communicating this to you, for this we humbly apologise.
Please follow the payout instructions in the mail sent to you so we can transfer the funds as soon as possible .
Once again, we apologise for dropping the ball .
Kind regards
Reatile Pinto