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backer.robert backer.robert

1 reviews | Active since Jan 2017

30 Nov 2019, 11:14

Innappropriate request for personal information, including where you live and a photo of your credit card.

After paying using your credit card, they take your money, then ask you for a photo of your card, copy of your ID and a proof of residence. Seriously, this is ridiculous. So I ask for the money to be returned to me so I can pay using EFT or something simpler, but no, it'll take a while because the security team doesn't work on the weekend. Thus my payment won't be confirmed until Monday either, even if I give them all the documents. Honestly, this is the last time I will ever use bidorbuy. I advise any sellers to also move to a better platform that doesn't frustrate customers to this extent.

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