1 reviews | Active since Feb 2015
Inconvenience, Harassment and Bad Service
On 16 December 2014 I purchased two tablets from two different Sellers for each of my sons for Christmas. One particular seller never came back with a delivery date for thew parcel. I queried this via e-mail only to be told that the company is closed until 20 January 2015. I then panicked, eventually got my money re-imbursed within two or three days but in the meantime I had to fork out yet another R1000.00 to purchase a tablet elsewhere as my son was leaving the very next day to go away on holiday. Anyway my parcel was delivered after my Son had left but on the same day. I was then contacted by Zibbedy advising me that they will have me up for ***** and demanded their money back. To be spiteful I only paid them on the 18th of February 2015 after much harassment. PLEASE DO NOT BUY ANYTHING FROM ANY SELLER ON BIDORBUY YOU WILL BE SORRY AT THE END OF THE DAY. Even if nothing has happened in the past something will still go wrong. This was not my first time I had actually purchased items on Bidorbuy either. Be very careful. If they could ***** from you they would. I do intend taking this to court even though Johan Du Toit from Bidorbuy tried to talk me out of going to court.
As discussed over the phone there were a few things that needs to be taken into account.
Firstly the item was ordered on the 19th of November 2014 and you only made payment on the 16th of December 2014 which is a public holiday and at a time of year when many suppliers close for the holidays.
The extra money spent on getting another tablet on short notice could have been avoided if the order was cancelled or paid for sooner, all of which was within your control.
In the end the item was delivered to you on the 18th of December 2014. After the delivery the seller realised that a refund was processed and were within their right to expect payment for an item that was delivered.
As for the communication between you and the seller I can not comment as I was not privy to that. But as much as you claim that the seller was difficult you also admitted that you were spiteful and wilfully dragged the transaction out well into February 2015.
As far we are concerned the transaction is concluded as you received a product that you are using and the seller was paid for the item.
I would suggest that you and the seller both move on from this.
Johan
As discussed over the phone there were a few things that needs to be taken into account.
Firstly the item was ordered on the 19th of November 2014 and you only made payment on the 16th of December 2014 which is a public holiday and at a time of year when many suppliers close for the holidays.
The extra money spent on getting another tablet on short notice could have been avoided if the order was cancelled or paid for sooner, all of which was within your control.
In the end the item was delivered to you on the 18th of December 2014. After the delivery the seller realised that a refund was processed and were within their right to expect payment for an item that was delivered.
As for the communication between you and the seller I can not comment as I was not privy to that. But as much as you claim that the seller was difficult you also admitted that you were spiteful and wilfully dragged the transaction out well into February 2015.
As far we are concerned the transaction is concluded as you received a product that you are using and the seller was paid for the item.
I would suggest that you and the seller both move on from this.
Johan