If this is so bad for sellers, how bad must it be for buyers?

So far bidorbuy has been pretty useless in resolving issues I am having. I would love to get my website onto their platform - for that, I need to become a verified seller - first issue is I cannot register at all. Then I get a mail to say my application has been rejected???? Online help also not working as the person that was supposed to help, simply left me hanging and switched the conversation off. Very rude and unprofessional IMO. Now a new problem has cropped up - try to sell on the site and you get an error on the description area - "Field Trade_Description should be 8,000 characters or less" - mine is 1060. Also paid for a feature listing R 100), which is not showing and now lying in my BoB account.

Oh, and emails seem to be ignored as well as tickets. No reply from anyone ((just the automated responses).