FunTabSA Bidorbuy Seller poor customer relations

<p>Details for the buyer who operate via Bidorbuy.co.za :</p> <p> </p> ********** />Lily Chem<br />Johannesburg<br />Day Ph: ********** 493<br />South Africa<br />Johannesburg</p> <p> </p> <p>I accidentally bidded for multiple items which are the same on bidorbuy.co.za without realising this at the time. When I later noticed I had bidded on different sellers auctions (similar items which only differ by version) I asked the Seller to please delete my bid. They did not do this. I then later won the auction and was asked to make payment. I contacted bidorbuy to explain this and they told me to phone the Seller directly and explain to them what happened, and that this does happen quite frequently and Seller's normally overlook considering you spent your time and money contacting them to explain the issue.</p> <p> </p> <p>I did this and apologised for any inconvience. I also asked them please not to rate me negatively on the website as this is both damaging and inappropriate as I am actually a terrific buyer - but I made an honest mistake by bidding on the incorrect auction at the time.</p> <p> </p> <p>I've emailed them twice and contacted them once via telephone. The last mail they rep**** saying "Unfortunately we had to take the instructions from management".</p> <p> </p> <p>Very poor customer service that the manager couldnt contact me back and explain his position after I went out of my way to explain mine. Really weak! I didn't mean to deal with this Seller in the first place, I now know I very definitely won't ever deal with them. Fix your business ethics and client relations FunTabSA!</p>