False Advertising

<p>I bought a product from a seller with more than 3000 previous transactions on their site. The seller stated that the product would be delivered within 6 weeks. I paid Via BOBpay to ensure I was protected as clearly advertised on their website. When the product did not arrived I contacted them. A Mr. Alex Cheboub informed me that they were aware of many other customers with the same problem and that they were attending to the matter. The eventually told me that I would have to take the Supplier to court and that they will not assist me or any of their other clients further.</p> <p> </p> <p>I then decided to make a claim to them to partially refund me through their Buyer Protection that I qualified for by buying through thier BOBpay as advertised by them. Mr Cheboub then informed me that the protection is only valid for 30days.</p> <p> </p> <p>This was never stated on their adverti*****t for Buyer Protection and I also informed him that the delivery time was also stated as 6 weeks so it was impossible to lay a claim for non delivery within 30days of buying an item.</p> <p> </p> <p>I then repeatedly asked Mr Cheboub to refer me to his manager to clear up their stance in the matter.</p> <p> </p> <p>This he never did.</p>