DAMAGE GOOD
Good Day<br> <br> I Purchase a MP3 Player via Bidorbuy the 2nd Oct, I paid them the same day, On the 5th I received an email from them confirming that they did received my pmt and my MP3 player will be send soon. I received the product today the 6th of October. when I opened it I discover that the product USB Cable is broken.<br> <br> I phoned them immediately to let them know. they reply back and ask me to send a photo of the broken product then they reply back and ask me to send the stock back they will refund the postage money to me.<br> <br> I also ask them when can I expect my new package as I will send them the proof that it is on its way and it can take weeks. they confirm only when they receive the damage stock back. I am not happy with this as I am the customer meaning they sitting with my pmt as well as the postage money and the stock and I must wait for my product to deliver once they receive the stock in there hands.<br> <br> This is totally bad service.