Bobshop puts the client first

I bought a second hand part from one of their sellers and the part was faulty and not usable. The part was returned to the seller and I received a full refund which I wasn't expecting. I was expecting to take a loss on the courier fees but bobshop came through and this is so refreshing as they truly put the customer first. I've been a long time customer and will continue to be one for many years to come as you've proved your reliability. Big ups to Bobshop