BidorBuy ratings mean nothing

I gave this guy "Visuallife Gaming Tech" a bad rating because the service I received was terrible BidorBuy contacted me and asked whether I was happy with the product (which is a different issue all together)and swiftly removed my rating. I have been a member since 2004 and I cannot believe this. What is the reason for rating a seller then? The service I received still sucked and I will never buy from "Visuallife Gaming Tech" again and will recommend you don't either. I think it's time to rethink using BidorBuy in future as the ratings are skewed and cannot be trusted