Bidorbuy not refunding customers.

On the 23rd of January 2023 I have ordered products on line from Bidorbuy. I have paid in full to the amount of R1079. The next day I have recieved an email.from the supplier by names Khaya Mhlongo notifying me that they don't have stock and that they have to refund me. It was followed up on the 24th, 25th as well as 27th. No feedback.was received and no refund was given. Today, the 1st of February, I still havn't received any feedback or refund.