BidorBuy - Lack of Reliability for it's Sellers. Leaving Sellers and Customers frustrated all because of their "highly suggested" use of an outright pathetic Courier Company, which allegedly includes insurance on all items. Endless nightmare!

BidorBuy recommends using Pargo to their sellers, only for their sellers to end up with non-stop pathetic services from Pargo whenever they need to carry out deliveries.

Within less than a month's time frame, three (of the very few) orders sent to be delivered by Pargo resulted in endless nightmares for both customers and the seller.

The Pargo delivery guys ***** other items while picking up items for delivery. Whereby, the ****** item is delivered to the customer and Pargo claims REPEATEDLY that they do not have the item that was set for delivery. Repeatedly, Pargo claimed that they had searched their warehouse and interrogated their staff, only to come back saying that there is nothing to be found. ONLY after threatening Pargo with going to the Police, with camera footage as evidence, did Pargo immediately and "miraculously" find the "missing item" and deliver it to the customer, and then return the ****** item.

In another incidence, from the photographs supp**** by the customer, it appeared as if Pargo staff had dropped the delivery box from a substantial height in order for it to endure such damage - to an item that was also even thoroughly bubble wrapped and sealed... an item that was not even glass as well. Filing an insurance claim with Pargo is utterly useless as they merely reply with "Apologies" and revert you to another staff member... over and over again... and promises to collect the damaged item for inspection but never collecting it at all. This issue has gone round in circles for weeks, and Pargo remains "passing the buck" repeatedly to another staff member to deal with, never fulfilling their promises on insurance claims.

In a third incidence, Pargo claims that they do not know where the item for delivery is - that they do not have it. YET, on their own website dashboard, it states clearly that Pargo had collected the item, but YET AGAIN, the item is "missing". Pargo outright refuses to even acknowledge receipt of the insurance claim or any emails regarding this item altogether. The item is just "simply missing".

What is utterly even more ridiculous is that BidorBuy highly recommends using Pargo to it's sellers for deliveries. BidorBuy, a seemingly reliable online company, that would seemingly have made doubly sure that their recommendations were legitimate and reliable... have also "passed the buck" repeatedly, leaving sellers with numerous disputes with Pargo, and customers with complaints. BidorBuy's lack of interest or enthusiasm, or even reliability (for that matter) in suggesting reliable solutions to sellers, is outright appalling. It is simply "the seller's problem" - repeatedly stated by BidorBuy on numerous occasions.