Best Buy Online sells ******* and accuses the customer to be dishonest

<p>I baught a hoverboard through Best Buy online, it was advertised that you get the board with a bag, when i opened the box i discovered that the bag was damaged, the sellers feedback as usual was that when it was shipped everything was perfect and in anycase the bag was free so how dare i complain about that......i fixed the bag at my own expense because it was a Christmas present for my son.....and then i relised that i never saw a remote in the bag, and everybody that sells the boards advertise it with a remote, and again i contacted the seller who informed me that i have to buy the remote seperately which i did. And Christmas came and my son was so excited about the board but then we discovered that the board is not charging....so same old story it was tested before it was shipped i have to send the board back at my own expense and if the fauls was caust by myself i have to pay for the fixing of the board aswell , really? The seller was advised by bid or buy the board have to be collected on his own expense. ..... after that i was accused of being ********* because my son damaged the board and bla bla blah. I was so disappointed that i asked the seller to cancel everything and that i wiĺ get someone else professional to fix the board. I am writing this complaint because i dont want people to make the same mistake thaf i did. </p> <p> </p> <p> </p>