Bad Sellers remain active on bidorbuy

On the 1st Feb I asked a supplier a question on bidorbuy to confirm if they had stock of a certain item. Supplier confirmed they did so I placed and paid for the order. From that day I have had endless trouble with communication from the supplier, cell phone given on the site is invalid as it always goes to voicemail. I sent numerous emails over the next few days of placing the order and got no reply. Once I went to claims the supplier started communicating with bidorbuy. It took me a full 21 days to get a refund for the order even though the supplier had confirmed they had stock initially. This particular supplier has over 1100 negative ratings on bidorbuy, and is still active, but worst of all, is STILL Selling the item that they could not supply me with. Unacceptable, this supplier should be blocked from selling for bad service, lack of communication and false advertising. Not impressed at all