SM
Siyabonga M

1 reviews | Active since May 2016

05 Oct 2017, 08:55

worst experience of poor service thusfar

Please note that i have had the worst experience of poor service with bidduphs, with items broken and some missing

Monday the 2nd of October: Please note that the truck only arrived at 20:00 on Monday the 2nd of October and due to estate rules at the Terrace Westwood it was not allowed in and had to return . I had to make emergency sleeping arrangements for my family.

Tuesday the 3rd: After liaising with Neshan and the driver on Monday and getting their confirmation that the truck was going to come at 9, the truck only arrived at 11:30.

Damaged goods: the following goods were damaged: >Box number: 73, 37, 72 - These boxes seemed to have leaked and the content was completely ruined - these were packed by biddulphs as i paid for full packing

Broken Goods: As communicated with you, the following goods were broken and i refused to take delivery of them: > @Home Wall Mirror: Item #97, Le Morgan Slow Cooked: Item number 28 and Woven laundry Bin: Item number 23. -These items were beyond acceptable levels and i told the guys i will not take these and took pictures for the record.

Dented Good: >Please note as discussed, my bottom fridge door has been dented

Missing Goods: >Some parts needed to complete the sleigh bed in the kids room are missing and the guys cannot confirm when these will be delivered.

unpacking: please note that although i paid for a full packing service, my stuff is still in boxes as the guys did not unpack these

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