CW
Cobus W

1 reviews | Active since Nov 2014

17 Feb 2025, 11:59

Unexpectedly brilliant - Biddulphs George

Biddulphs was the only company that visited our premises to take inventory before sending us a quote. During his visit, Nico Burger was friendly, professional, and efficient. His quote was detailed and easy to understand. I also communicated via email and telephone with Desre Stoffels, and she was just as friendly and helpful and always responded instantly to all communications.

On the day before as well as on the morning of the move, both the office and the truck crew called beforehand to confirm their ETA, and they arrived within minutes of the promised time. Henry, the driver/supervisor, as well as his crew, were exceedingly friendly, helpful, and professional at all times.

For the first time ever, we suffered absolutely no damages whatsoever during a move, and that says a lot because, over the last couple of years, we've relocated numerous times.

After 25 years in JHB, we moved from Jhb to Taupo NZ 10 years ago, then from Taupo to Plettenberg Bay, in Plet, we moved once to a smaller house after the kids left, then from Plet to Sedgefield, from Sedgefield to Hartenbos, and since we moved 4 times in and around Hartenbos before moving to our current address in Mossel Bay.

So we've worked with just about every professional moving company in SA and one from NZ, and the Biddulphs staff and their incredible service was just on another level, which, considering how tired and irritable anyone gets during a move, says a lot...so thank you to Nico and Henry and their crews for making life so much better during our last move...Oh yes...their pricing was highly competitive as well!!!

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Replies (1)
Biddulphs International
Biddulphs International's reply17 Feb 2025, 14:41
Official
Dear Cobus and Family! WOW, thanks so much for this detailed review. We are sorry to hear we could not move you sooner but glad that we could show you what we are all about thanks to our hard working teams out in the field day in and day out. Take care settling into your new beautiful home, we are here when you need us, stay safe, Team Biddulphs!