Thoroughly recommend Biddulphs

<div>Moving is traumatic and it is a tossup between divorce and moving as to which one is the worst. My wife and I are very glad we chose Biddulphs. A few years back we used Biddulphs to move from Athol to Oaklands and then from there. Marie-Louise was our consultant for both moves, she came up trumps and both moves went very well. We received quotes from others. Both were very arrogant and got many things wrong so it was refreshing to meet Angelique. She thoroughly explained all the aspects, responsibilities and was very co-operative and helpful. She met her deadlines (unlike the others) and promptly responded to our questions. She was very ably supported by Mbongi, Verona and Annatjie who attended to our issues very promptly despite having to work from home because of the Covid pandemic. So we had confidence that the team would handle the packing and crating very professionally and we were not disappointed. The team was ably led by Lucas and the members had a good sense of humour so our confidence was heightened. They all had ready smiles especially the deaf lady (Marcella I think). Lucas and his team worked exceptionally hard and tried to finish after 4 days which was their own deadline; Angelique budgeted for 5 days and she was right. They had to cart all 200 boxes and crates up a long driveway but they did so with smiles. On Thursday the team was exhausted but wanted to finish. But as 5 days had been budgeted for I sent them home way after 5 p.m. So this part of the move went very well and that is down to excellent training, motivation and certainly a team spirit. These are difficult to achieve but from our experience Biddulphs has met them. We hope our experience in the UK – we are going home – meets the service excellence we experienced here. We note the statement on the boxes that they remain the property of Biddulphs so we look forward to seeing Angelique in the UK when she collects them. Can she bring Lucas as he took apart a bed and I not sure if I remember how to put it together again?! But a demonstration of his professionalism he marked each corner, then put the bolts, etc. in separate envelopes and then in a large one. As they were loading he told me the envelope is in crate 158. Just imagine if he had not! Our sincere thanks to the Biddulphs team who handled our move very professionally and congratulations on building such a professional business.

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