AV
Alver V
1 reviews | Active since Nov 2022
07 Oct 2024, 04:03
Missing shipping content
Use Biddulphs to ship our home content from South Africa to New Zealand beginning of 2023. We dint receive one of our boxes on 8 July 2023 when the container was unpacked in New Zealand. More than a year has gone by and Biddulphs still cant find our box. Didn't put any effort to trace or resolve it. New Zealand import confirmed it didn't arrive in New Zealand from South Africa Will not recommend them for shipping home content to another country.
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Biddulphs International's replyOfficial
10 Oct 2024, 10:23Dear Alver,
Thank you for this notification.
This is certainly not the norm for us not to respond or investigate timeously.
This has been reported through to the relevant branch and manager from our Head Office.
Communication should be on-going and we look forward to resolving the matter amicably.
Thank you for choosing Team Biddulphs, take care, wishing you the best settling into NZ
Thank you for this notification.
This is certainly not the norm for us not to respond or investigate timeously.
This has been reported through to the relevant branch and manager from our Head Office.
Communication should be on-going and we look forward to resolving the matter amicably.
Thank you for choosing Team Biddulphs, take care, wishing you the best settling into NZ
Best regards,
Biddulphs International's reply10 Oct 2024, 10:23
Official
Dear Alver,
Thank you for this notification.
This is certainly not the norm for us not to respond or investigate timeously.
This has been reported through to the relevant branch and manager from our Head Office.
Communication should be on-going and we look forward to resolving the matter amicably.
Thank you for choosing Team Biddulphs, take care, wishing you the best settling into NZ
Thank you for this notification.
This is certainly not the norm for us not to respond or investigate timeously.
This has been reported through to the relevant branch and manager from our Head Office.
Communication should be on-going and we look forward to resolving the matter amicably.
Thank you for choosing Team Biddulphs, take care, wishing you the best settling into NZ
Best regards,