Good and bad

From my first enquiry with Biddulphs I was impressed with quick response and communications from very friendly en professional staff. The operations department is excellent and interaction with all departments was a pleasure. I was however extremely disappointed when unpacking my move. MANY valuable items and furniture were badly damaged and mishandled, and sadly most of those were not insured. No care was taken to protect my belongings. Biddulphs did respond quickly after I brought this to their attention and they are currently assisting me with the insurance claim (for the items that were insured) They most definitely need to implement strict measures and supervision over staff loading the trucks.