Going the extra mile, super efficiently.

It was simple and easy to get an estimate, without having to pick up the phone. The price was half that of competitors and eventually when it was time to finalize the deal, I met sales rep, Anthony Dyers who funny, confident, empathetic and super efficient. It was a small consignment with only a few precious items. I couldn't afford insurance and had to take a chance. All items arrived in good condition, except for one wooden chair which broke on its way from Cape Town to Pretoria (1,400km).

It is a piece I inherited from my grandmother and hence it was not replaceable. Without questioning me, Biddulphs fetched the chair, had it repaired by their carpenter and returned it a few days later looking better than it had before it was shipped.

Thanks Anthony and Ryan for going the extra mile. See you next time!