DONT GET INSURANCE WITH BIDDULPHS

Well let me start this review again with additional information this time as my first review was questioned by Biddulphs saying the info was not true. I will send Hellopeter all the proof let's just get the claim paid. Firstly they refused paying for items that went missing and said we couldn't prove the items were missing even though we had to specify each and every item we were insuring. The insurance cost R6000 a crazy heap of money and when we put a claim in they refused clothes and other items that were specified on the insurance. We had a damaged headboard which we had repaired as it was massive and standing in the middle of our lounge broken we had to walk around it to move in the lounge. They have since phoned on 2 separate occasions to ask if they can pick it up to have it repaired. Now firstly they ask you to insure your items at replacement value so that's in today's money which brings up the premium for the higher value items insured then they want to repair something. We are now in month 3 since we made a claim and they phoned today for the second time to pick up the headboard to get it repaired. I wouldn't recommend getting insurance through Biddulphs as they are useless and dont pay out for claims and take so long to pay...get your own independent insurance pay less and in the event of a claim you will at least get what you insured for. We only had 7 days to make a claim and we are in the 3rd month with no monies. Yes Biddulphs try and get this review down. I will send all the proof to Hellopeter because I have had enough.