DM
Dayne M

1 reviews | Active since Aug 2018

27 Dec 2018, 21:29

Don’t choose Biddulphs! The worst!

its 21:30, Biddulphs has still not collected. No explanation and no after hours number. After telling me the truck would be delayed an hour or two, it is now 7 hours later and I need to vacate the premises I am in first thing in the morning. The accommodation I have booked on route to my destination will now have to be forfeited and since I am traveling with pets it is always difficult to find a replacement. Biddulphs, you should’ve been upfront, instead you **** and I will make sure as many people as possible knows it.

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Replies (2)
DM
Dayne M's update29 Dec 2018, 19:40
Reviewer Update
The branch manager was able to resolve my problems, and was generous enough to refund me part of the removal cost. My faith in biddulphs has been restored.
Biddulphs International
Biddulphs International's reply26 Dec 2019, 11:07
Official
Apologies for the delayed response. Thank you for the feedback I’m glad we were able to resolve the issue. Wishing you a safe and Happy New Year. From everyone at team Biddulphs.