MVDM
Marian Van Der Merwe

1 reviews | Active since Mar 2018

20 Apr 2024, 05:21

BIDDULPHS NOT IN THE BUSINESS OF BREAKING THINGS !

Planning this move was a logistical nightmare. Everything was in storage in George WC and had to be unpacked, opened up repackaged and packed for 3 different destinations in Gauteng. It took weeks of planning to do this as I had to consult with several people of what goes where. Desre Stoffels in George assisted me with the planning and was very patient with me as I had to make several chances due to changing circumstances. Enrico her ops manager was also of great assistance. On 15 April the storage was opened up and a team of people in George worked really hard in sorting the stuf, repackaging and repacking. Delivery to Gauteng thereafter took place in record time yesterday, 19 April 2024. I am absolutely thrilled with the exceptional service provided by Biddulphs ! Their team of professionals exceeded my expectations in every way. From the initial consultation with Desre to the final delivery, they demonstrated a level of expertise and care that put me at ease throughout the entire process.

The packing was meticulous and thorough, with each item carefully wrapped and secured to prevent any damage. They were efficient, courteous, and respectful of my belongings, taking extra precautions to ensure everything arrived at the 3 different places in pristine condition.

Upon delivery, I was impressed by the attention to detail and the care taken to ensure everything was placed exactly where I wanted it. The team went above and beyond to ensure my satisfaction, and it showed in every aspect of their work. Eugene the driver and his team, Oupa, Thokozani, Phalane Nangamso and Koli did an excellent job of delivering, offloading and assisting with the very heavy items and assembling again of some large stuff

I highly recommend Biddulphs to anyone looking for a reliable, professional, and customer-focused moving experience. Their dedication to excellence and customer satisfaction is truly impressive, and I am grateful for the outstanding service they provided. 5 stars and a big thumbs up from this very happy customer!" Enrico’s words - We ( Biddulphs ) are not in the business of breaking things ! will resonate with me for a long time. I will most certain use them again Kind regards Marian van der Merwe

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Replies (1)
Biddulphs International
Biddulphs International's reply20 Apr 2024, 08:58
Official
Dear Marian and Family,

WOW, WOW, WOW, thank you for this amazing detailed review.
Thanks for entrusting us for the complex move and we are happy we met your expectations and even exceeded them.
Moving is a stressful business and time for families juggling all the different locations and ensuring things get delivered safely.
We are ready and waiting for when you next need us.

Take Care
Team Biddulphs