TM
Tumiso M
1 reviews | Active since Sept 2019
04 Sept 2024, 20:45
Bad Service & Insurance Cover
<div>Got them to move my stuff and they started doing funny things on the charges, raised them but I was not assisted. They put my stuff in storage and when I asked to get them back they came back broken and they were insured. Now they want me to pay an excess for them to fix with their carpenter !!</div>
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Replies (3)TM
Tumiso M's updateReviewer Update
09 Sept 2024, 06:28After this review, the business reportee my to Hello Peter and I got this email “We’re sorry to say that the review you wrote has been reported by this business saying 'We have no record of a recent move with this client in 2024 or 2023.'”
They are pulling cheap tricks and claiming Amnesia while I have to invoice with them for both transportation aswell as storage.
Buyer beware!!!!
1. Never put your things in storage with Biddulphs if you want your furniture to return in the same condition you gave it to them.
2. Never use their insurance , it’s giving **** vibes . Why do you have to pay insurance and when your stuff gets broken by them you have to pay an excess ? Whether they fix or replace you have to pay for damages caused by them
They are pulling cheap tricks and claiming Amnesia while I have to invoice with them for both transportation aswell as storage.
Buyer beware!!!!
1. Never put your things in storage with Biddulphs if you want your furniture to return in the same condition you gave it to them.
2. Never use their insurance , it’s giving **** vibes . Why do you have to pay insurance and when your stuff gets broken by them you have to pay an excess ? Whether they fix or replace you have to pay for damages caused by them
TM
Tumiso M's update09 Sept 2024, 06:28
Reviewer Update
After this review, the business reportee my to Hello Peter and I got this email “We’re sorry to say that the review you wrote has been reported by this business saying 'We have no record of a recent move with this client in 2024 or 2023.'”
They are pulling cheap tricks and claiming Amnesia while I have to invoice with them for both transportation aswell as storage.
Buyer beware!!!!
1. Never put your things in storage with Biddulphs if you want your furniture to return in the same condition you gave it to them.
2. Never use their insurance , it’s giving **** vibes . Why do you have to pay insurance and when your stuff gets broken by them you have to pay an excess ? Whether they fix or replace you have to pay for damages caused by them
They are pulling cheap tricks and claiming Amnesia while I have to invoice with them for both transportation aswell as storage.
Buyer beware!!!!
1. Never put your things in storage with Biddulphs if you want your furniture to return in the same condition you gave it to them.
2. Never use their insurance , it’s giving **** vibes . Why do you have to pay insurance and when your stuff gets broken by them you have to pay an excess ? Whether they fix or replace you have to pay for damages caused by them
Biddulphs International's replyOfficial
20 Sept 2024, 09:18Dear T. Mabokela
We note that this dates from a move in May 2024 and redelivered September 2024.
3x stands had issues to which contact has been made by the respective branch & repairs undertaken.
The items have since been returned accordingly. Mistakes can and do happen. We are glad to be of
assistance over and will continue to perform better in the future. Take Care, Team Biddulphs
We note that this dates from a move in May 2024 and redelivered September 2024.
3x stands had issues to which contact has been made by the respective branch & repairs undertaken.
The items have since been returned accordingly. Mistakes can and do happen. We are glad to be of
assistance over and will continue to perform better in the future. Take Care, Team Biddulphs
Biddulphs International's reply20 Sept 2024, 09:18
Official
Dear T. Mabokela
We note that this dates from a move in May 2024 and redelivered September 2024.
3x stands had issues to which contact has been made by the respective branch & repairs undertaken.
The items have since been returned accordingly. Mistakes can and do happen. We are glad to be of
assistance over and will continue to perform better in the future. Take Care, Team Biddulphs
We note that this dates from a move in May 2024 and redelivered September 2024.
3x stands had issues to which contact has been made by the respective branch & repairs undertaken.
The items have since been returned accordingly. Mistakes can and do happen. We are glad to be of
assistance over and will continue to perform better in the future. Take Care, Team Biddulphs
TM
Tumiso M's updateReviewer Update
20 Sept 2024, 09:52Don’t lie on the public platform. The moving date was recent May 24, good received Sep 24 and was covered under YOUR Insurance.
The repaired goods only arrived yesterday and I rejected them due to sub par work. I would suggest the company focuses their energy I’m actually addressing this instead of trying to lie more and more.
The repaired goods only arrived yesterday and I rejected them due to sub par work. I would suggest the company focuses their energy I’m actually addressing this instead of trying to lie more and more.
TM
Tumiso M's update20 Sept 2024, 09:52
Reviewer Update
Don’t lie on the public platform. The moving date was recent May 24, good received Sep 24 and was covered under YOUR Insurance.
The repaired goods only arrived yesterday and I rejected them due to sub par work. I would suggest the company focuses their energy I’m actually addressing this instead of trying to lie more and more.
The repaired goods only arrived yesterday and I rejected them due to sub par work. I would suggest the company focuses their energy I’m actually addressing this instead of trying to lie more and more.