bad service

<p>I arranged my furniture to be moved by Biddulphs. I had to PAY FULL AMOUNT 100% UPFRONT. </p> <p>Biddulphs contacted me and I confirmed on a daily basis.</p> <p>On the day of collection Dewald phoned me 6.50AM confirming 9.00. It is past 11.00. the truck driver did not arrive He never answeres he never rep**** to sms messages. This service is unacceptable. The driver called me to confirm he is leaving in Kroonstad now and that was 8.49 AM. There is no after hours number. WHY DO THEY SCHEDULE APPOINTMENTS IF THETE STAFF ARE NOT TRUSTWORTHY. I WILL CANCEL THIS CONTRACT AND REQUST A FULL REFUND.</p>