MS
Michelle S

1 reviews | Active since Jul 2022

28 Jul 2022, 15:40

5 star customer service from Biddulphs Service team and Carlo Brown

I was due to move to the UK and Carlo Brown from Biddulphs was really super helpful and patient at this very stressful time. He patiently answered every email and query and called me back every time I asked him to - which was many times! He really provided the best of customer service and never made me feel as if I was bothering him at all. The moving team were super professional friendly and helpful and very considerate and tidied up everything after they left.

In a bizarre twist I ended up not leaving and Carlo was very helpful in getting the information to me to have my packed goods returned to my flat

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Replies (1)
Biddulphs International
Biddulphs International's reply28 Jul 2022, 16:26
Official
Thank you Michelle for this amazing review about our Western Cape teams and Carlo.

We thank you for choosing us and also that we were able to assist in returning your goods due to the bizarre twist. 

Stay Safe
Team Biddulphs