NS
Nirav S

1 reviews | Active since Oct 2022

26 Oct 2022, 11:41

Belinda Potgieter was Excellent!

Purchased a small item (Multitool Keyring) from Makro - item was supp**** through Eurocare Wellness, with the warranty through them. Emailed a warranty claim on Friday Morning, the item was collected on Friday afternoon and couriered to Jhb for inspection. Received notice on Tuesday that the item was received and inspected, and that a replacement will be sent to me. The replacement item was received on Wednesday Morning. The speed and efficiency was very much appreciated. A special mention to Belinda Potgieter who was on the ball and processed the clam with no delays. I fully appreciate the service I received, especially since the item in question is a small keyring! Would highly recommend.

0
Replies (1)
Eurocare Wellness
Eurocare Wellness's reply26 Oct 2022, 12:01
Official
Dear Nirav
 
Thank you for the lovely review, it is very, very much appreciated 😊.  

As mentioned, Customer/After Sales Service is most important to us and we do our utmost to help wherever we can 
 
Wishing you a lovely day and thanking you again, 
 
Kindest regards
Belinda