Eurocare Wellness
Claimed Business
|5|5 Reviews (last 12 months)|This business does not respond to reviews
Eurocare Wellness
Claimed Business
|5
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
5|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDP
Drinie P
1 reviews | Active since Jul 2026
21 Jul 2026, 12:23
Excellent service
I would like to commend the team at Beurer South Africa for their professional and responsive service. My MG 195 Massage Gun developed a charging problem (or what I thought was a problem), and after I contacted Beurer, I received a prompt response from Jenny. When the issue could not be resolved, she immediately arranged for the unit to be collected and assessed by their technical team. I then was contacted by Andie who patiently explained to me there is nothing wrong with the product and instructed me on how to use it. The product was immediately returned to me. I have not experienced such an efficient and customer focus service in a while. Thank you Jenny and Andie, Beurer South Africa, for the excellent support and professional service.
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Drinie P
1 reviews | Active since Jul 2026
21 Jul 2026, 12:23
Excellent service
I would like to commend the team at Beurer South Africa for their professional and responsive service. My MG 195 Massage Gun developed a charging problem (or what I thought was a problem), and after I contacted Beurer, I received a prompt response from Jenny. When the issue could not be resolved, she immediately arranged for the unit to be collected and assessed by their technical team. I then was contacted by Andie who patiently explained to me there is nothing wrong with the product and instructed me on how to use it. The product was immediately returned to me. I have not experienced such an efficient and customer focus service in a while. Thank you Jenny and Andie, Beurer South Africa, for the excellent support and professional service.
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Claire L
1 reviews | Active since Jun 2026
24 Jun 2026, 07:26
Eurocare Wellness Team Customer Suppport
I bought three Beurer heating blankets less than 2 years ago - I registered these for warranty and one of the power cables broke recently. I contacted Eurocare Wellness and the team were exceptional, couriering me another one within just a few days! Excellent service and super kind.
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Claire L
1 reviews | Active since Jun 2026
24 Jun 2026, 07:26
Eurocare Wellness Team Customer Suppport
I bought three Beurer heating blankets less than 2 years ago - I registered these for warranty and one of the power cables broke recently. I contacted Eurocare Wellness and the team were exceptional, couriering me another one within just a few days! Excellent service and super kind.
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Somaya A
1 reviews | Active since May 2013
9 Jan 2026, 10:48
⭐⭐⭐⭐⭐ World-Class Customer Service - Setting the Standard
I recently dealt with Eurocare Wellness for my Beurer BM 28 purchase and was blown away by their exceptional service. Andrew Crisp and his team (Jenny and Belinda) provided the kind of customer care that sets South African service standards high. They were incredibly responsive, professional, and went above and beyond to ensure my complete satisfaction. Andrew even personally tested my replacement unit and upgraded me to the premium model with power supply at no extra cost - talk about exceeding expectations! This is how customer service should be done. They've earned a loyal customer and my highest recommendation. Companies like this show the quality of service you can expect from dedicated SA distributors. Outstanding work! 🙌
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Somaya A
1 reviews | Active since May 2013
9 Jan 2026, 10:48
⭐⭐⭐⭐⭐ World-Class Customer Service - Setting the Standard
I recently dealt with Eurocare Wellness for my Beurer BM 28 purchase and was blown away by their exceptional service. Andrew Crisp and his team (Jenny and Belinda) provided the kind of customer care that sets South African service standards high. They were incredibly responsive, professional, and went above and beyond to ensure my complete satisfaction. Andrew even personally tested my replacement unit and upgraded me to the premium model with power supply at no extra cost - talk about exceeding expectations! This is how customer service should be done. They've earned a loyal customer and my highest recommendation. Companies like this show the quality of service you can expect from dedicated SA distributors. Outstanding work! 🙌
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Somaya A
1 reviews | Active since May 2013
10 Dec 2025, 15:36
Excellent Customer Service from Eurocare Wellness
I purchased a Beurer BM 28 blood pressure monitor through Takealot for R549. Unfortunately, the device developed a fault where it would vibrate continuously even when switched off. Despite trying the troubleshooting steps (removing batteries, checking the on/off button), the problem persisted. Outstanding Service Experience: Quick Response: Contacted Eurocare Wellness and received an immediate response Efficient Process: Courier collection arranged within 3 days (December 2nd) Professional Assessment: Device was properly tested and fault confirmed Fast Resolution: Replacement unit arranged for delivery within 1-2 working days Excellent Communication: Belinda Potgieter kept me updated throughout the process What impressed me most was the hassle-free warranty process. No arguing about the fault, no delays, just professional service focused on customer satisfaction. Eurocare Wellness clearly stands behind the Beurer brand and their customer service is exemplary. Highly recommended for anyone considering Beurer products - you can buy with confidence knowing the after-sales support is excellent.
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Somaya A
1 reviews | Active since May 2013
10 Dec 2025, 15:36
Excellent Customer Service from Eurocare Wellness
I purchased a Beurer BM 28 blood pressure monitor through Takealot for R549. Unfortunately, the device developed a fault where it would vibrate continuously even when switched off. Despite trying the troubleshooting steps (removing batteries, checking the on/off button), the problem persisted. Outstanding Service Experience: Quick Response: Contacted Eurocare Wellness and received an immediate response Efficient Process: Courier collection arranged within 3 days (December 2nd) Professional Assessment: Device was properly tested and fault confirmed Fast Resolution: Replacement unit arranged for delivery within 1-2 working days Excellent Communication: Belinda Potgieter kept me updated throughout the process What impressed me most was the hassle-free warranty process. No arguing about the fault, no delays, just professional service focused on customer satisfaction. Eurocare Wellness clearly stands behind the Beurer brand and their customer service is exemplary. Highly recommended for anyone considering Beurer products - you can buy with confidence knowing the after-sales support is excellent.
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Koos van der Spuy
1 reviews | Active since Nov 2012
18 Nov 2025, 13:13
Exceptional Service
I am dependent on a reliable Oximeter for regular readings and bought a Beurer PO45 from Eurocare Wellness on Takealot on 11 July 2023. The device stopped working on Saturday, 01 November 2025 and I contacted Eurocare for support, as the device carries a 5 year Warranty Repair. Early on Monday morning 03 November, I started receiving e-mail correspondence from their Office Manager, Belinda Potgieter, to inform me of steps to be taken to honour the warranty. During the next week I received multiple e-mail from Belinda to keep me 100% posted on the status of the repair process. Without having to query the once, the device was replaced as soon as the inspection proved it to be faulty. The replacement Oximeter was delivered to my door on Thursday, 13 November and this whole process did not cost me a single cent. I have never experienced such exceptional service in the last 50 years and cannot even begin to explain how good it felt to be treated as the only person that matters in this instance. Many businesses can learn from Eurocare Wellness how important it is to maintain good customer relationships through excellent service. I willalways be a loyal customer of Eurocare Wellness. Thank you very, very much.
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Koos van der Spuy
1 reviews | Active since Nov 2012
18 Nov 2025, 13:13
Exceptional Service
I am dependent on a reliable Oximeter for regular readings and bought a Beurer PO45 from Eurocare Wellness on Takealot on 11 July 2023. The device stopped working on Saturday, 01 November 2025 and I contacted Eurocare for support, as the device carries a 5 year Warranty Repair. Early on Monday morning 03 November, I started receiving e-mail correspondence from their Office Manager, Belinda Potgieter, to inform me of steps to be taken to honour the warranty. During the next week I received multiple e-mail from Belinda to keep me 100% posted on the status of the repair process. Without having to query the once, the device was replaced as soon as the inspection proved it to be faulty. The replacement Oximeter was delivered to my door on Thursday, 13 November and this whole process did not cost me a single cent. I have never experienced such exceptional service in the last 50 years and cannot even begin to explain how good it felt to be treated as the only person that matters in this instance. Many businesses can learn from Eurocare Wellness how important it is to maintain good customer relationships through excellent service. I willalways be a loyal customer of Eurocare Wellness. Thank you very, very much.
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