I WILL MAKE NOISE UNTILL YOU ATTEND TO ME......****MERS

I PLAYED ON THE 31/NOV AROUND 1AM AND WON ON FREE SPINS GRAND PRIZES X 2 WHICH WAS SUPPOSE TO PAY ME 15K AND IT WAS NOT ALLOCATED I ONLY GOT 5K.....WHAT HAPPENED TO THE REST OF THE MONEY? I EMAILED YOUR CUSTOMER CARE THE NEXT DAY AND I WAS REQUESTED TO GIVE SOME INFORMATION AND i DID ....NONODY RESPONDED THEREAFTER. i THEN SPOKE TO Nqobile on your live chat who promised to escalate the matter as she cudnt help....24 hours passed and no feed back....got back to live chat and spoke to LINDELANI AT 2;58 PM WHO ASKED FOR MY NUMBER SO THAT HE CAN PUT ME THROUGH TO RESULTS DEPARTMENT ....AM STILL WAITING EVEN NOW.....i WANT MY WINNINGS ....IM NOT STUPID .....I WILL MAKE NOISE UNTILL YOU ATTEND TO ME