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Nkanyiso N

1 reviews | Active since Sept 2026

22 Sept 2026, 15:24

Betxchange Demanding R9,798 to withdraw R9,798 Winnings, they doing ****s activities with their Clause 15.4.2/15.4.1 T& C's

BetXchange is demanding R9,800 to withdraw my R9,798 winnings from soccer bet with their R25 bonus, which also leads to R0 profits. How did they get their liscence to **** people like this ?

I Registered on BetXchange and they gave me Free R25 Sign up bonus and I used it to place a soccer bet with R10 and won R9,798 and but I can't even withdraw a single R100. I tried to wager the bonus they gave me with Real R25 deposit from my bank but still they rejecting my withdrawals. The demand 15.4.2/15.4.1 Clause to done which is depositing equal to or greater to amount I want to withdraw. How can I deposit bigger than what I want to withdraw? I thought this was a betting sites but now I need to deposit the equal or greater than what I won so I can withdraw what I won.....How ? Automatically leads to R0 profits. They what are we betting for if we need to have the same money we betting for on ourselves to deposit it first so we can withdraw what I won. Makes no sense with R0 profits.

These are their standard T& C's rules and I'm still less than 30 days from since I registered my account. But my account is disqualified from promotion of depositing R100 and wagering R100 so I can withdraw because they know I won R9,798 so they trying to block me from my winnings. They claim that my ever First deposit was supposed to R100. Which is something I didn't know. So they using their clause to block me away from withdrawing.

Now my account is Trapped with R9k and I can't do nothing about it because even my future deposit & future winnings will held as hostage forever.

My pure advice with BetXchange betting sites is that you should stay away from it or help me bann their T& C's because it's still carrying on trapping innocent people who don't know about this. I don't even know how Western Cape Gambling Race Board approved their liscence to do this because this rule only favors their side and kills the punter permanently.

Hollywood Bet demands R0 deposit to withdraw winnings from their R25 bonus. Betway demands only R50 deposit to withdraw winnings from their R25 bonus.

And BetXchange demands deposit equal to winnings or more to withdraw winnings. Too much error with this site, specifically doing ****s activities.

Thank you.

Kind regards, Nkanyiso Ngubane *** ***

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Replies (2)
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Nkanyiso N's update22 Sept 2026, 15:51
Reviewer Update
Case now logged with WCGRB, Dispute Form submitted. Awaiting ruling on Clause 15.4.1.
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Nkanyiso N's update22 Sept 2026, 15:57
Reviewer Update
The money I won & deposited shows on balance, and it's shows R0 on bonus. But still can't approve my withdrawal untill I deposit R9,800.